Privacy Policy
Privacy Policy
1. Introduction
Heart & Blaze (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website https://www.heartandblaze.com (the “Site”). By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Definitions
· “Personal Data” means any information relating to an identified or identifiable individual.
· “Service” refers to the Site.
· “Service Provider” means any third-party company or individual who processes data on our behalf.
3. What Information We Collect
We may collect the following types of Personal Data from you:
· Contact information: name, email address, mailing address, phone number (e.g. when you place an order or subscribe to our newsletter)
· Transaction information: payment details (as handled by our secure payment processor), order history, billing & shipping address
· Technical information: IP address, browser type, device information, operating system, pages visited on our Site, referral/exit pages, and other analytics data (when you browse our Site)
· Cookies and tracking data (if we use cookies, analytics tools, or similar technologies) to enhance and analyze your shopping experience.
4. How We Use Your Information
We use collected information for purposes including:
· Processing and fulfilling your orders (shipping, billing, customer service)
· Communicating with you (e.g. order confirmations, updates, support, newsletters if you subscribe)
· Improving and optimizing our Site, products and services (e.g. by analyzing usage, preferences)
· Detecting and preventing fraud or other prohibited or illegal activities
· Complying with legal obligations and enforcing our Terms & Conditions
5. Sharing and Disclosure of Information
We may share your information with:
· Service Providers who help us operate the Site, process payments, fulfill orders, send emails/communications, provide analytics, or perform other services on our behalf.
· Authorities or third parties when required by law or to protect our legal rights.
We do not sell or trade your personal data to unrelated third parties.
6. Cookies and Tracking Technologies
Our Site may use cookies or similar tracking technologies to collect information about your browsing behavior. This helps us improve your user experience and analyze site traffic. If cookies are used, we will (or should) provide a cookie consent banner/notice, and users should have the choice to opt in or opt out.
7. Data Retention
We will retain your personal information as long as necessary to provide you services or as needed to comply with legal, tax, or accounting obligations. Once Personal Data is no longer needed, we will securely delete it.
8. Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure — we cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have rights regarding your data, such as:
· Right to access, correct, update, or delete your personal information
· Right to unsubscribe from marketing communications or opt out of data sharing
If you wish to exercise these rights, please contact us using the information below.
10. International Transfers
If you are located outside [the country of Heart & Blaze’s headquarters], your information may be transferred to — and stored in — countries other than your own. By using the Site, you consent to such transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date. We encourage you to review this page periodically for any changes.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@heartandblaze.com